Pastrix — Cleaning Operations by Revo

Every crew, every visit,
every square metre.

One line from the phone call to the review: request, preventiv, order, the jobs that deliver it, and the money. A board the office plans on, an app the crew works from, and no invoice to chase.

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Cleaning for

AlbPastrim Klean Tirana Nova Facility +8 more

Crew Mon 09 Tue 10 Wed 11 Thu 12 Fri 13

Unassigned 3 waiting

Banka Qendër310 m² · 4h

Klinika Vita90 m² · 1h 30m

Depo Rinia640 m² · 6h

Ekipi Alfa 6 jobs / day

Farmacia Nova85 m²

Office Meridian140 m²

Farmacia Nova10:30 · on the way

Vila Kodra15:30

Office Meridian09:00

Farmacia Nova10:30

Ekipi Beta 5 jobs / day

Hotel Arbëri420 m²

Shkolla 7260 m²

Hotel Arbëri09:00 · in progress

Shkolla 714:00

Hotel Arbëri09:00

Ekipi Gama 4 jobs / day

Rezidenca Park180 m²

Rezidenca Park13:00

Studio Elda11:00

Xhamat windows only

Qendra Toptanifacade

Hotel Arbëri11:00

Banka Qendër08:30

Completed On the way / in progress Assigned Waiting for a crew

Why Pastrix

Three things break
a cleaning company.

Not the cleaning — that part your crews are good at. It is the pricing, the planning and the collecting, and every one of them is usually done on paper.

On paper

The price is guessed on the phone from a surface nobody measured. Two people are sent to a four-hour job that turns out to take seven, and the discount depends on who answered.

01 Pricing the work

In Pastrix

Every service carries its own rate — fixed, per m², or hourly — and its own duration. The preventiv prices itself from the surface on the location, with the customer's group discount already filled in.

On paper

A whiteboard and a group chat. Somebody is ill on Tuesday, two rounds get swapped, and three customers find out when nobody rings the bell.

02 Getting crews there

In Pastrix

One board: crews down the side, days across the top, and the work nobody has taken in its own row above them. Drag a job to another day and the customer is told.

On paper

The work was done in March, the invoice was written in May, and nobody can say which of the customer's four shops has actually paid for what.

03 Collecting the money

In Pastrix

There is no invoice. The order carries total, paid and outstanding, settled by as many payments as it takes — and only a payment the office has confirmed moves what is owed.

The shape of the work

Everything runs
down one line.

Somebody asks, you offer, they agree, crews go, they pay, they say how it went. Six records, in that order, and every screen in Pastrix sits on one of them.

Request

A website form, a booking in the customer app, or a call somebody wrote down — with the surface, the address and a pin on the map.

Quotation

A line per service, priced from its own rate. Valid for the days you set, sent by whatsapp or email, answered in the app or on paper.

Order

What was agreed, and where the money lives. A single visit, or a contract repeating daily, weekly or monthly between two dates.

Jobs

Plan writes a job per occurrence — the place, the service, the surface, the expected duration — and they come out assigned rather than waiting.

Payment

One or many against the order — a deposit and a balance, or month by month. Pending is a claim; only confirmed moves the outstanding.

Review

Five stars overall, plus quality, punctuality and behaviour. The work is not finished from the customer's side until they have answered.

The line is the normal path, not a gate. A job can be written for work that was never quoted, and a preventiv for somebody who was never a request. Nothing is forced to have the record before it.

Features

Built for surfaces, crews
and contracts.

Not a generic field-service tool with the wrong words on the buttons. Every field on every form is one your office already fills in on paper.

Services priced three ways

A service carries how it is priced — fixed, per m², or hourly — its rate, how long it takes (a fixed duration, or minutes per square metre), how many people it normally needs, its VAT rate and the checklist the crew ticks off. Change a rate and nothing already agreed moves: quotations keep the price they were written with, orders keep what was signed, and only the next preventiv is prefilled differently.

Locations, not just customers

The customer pays; the location is cleaned. A company with four shops is one customer and four places — each with its own surface, access instructions (which bell, where the key is, the code, the dog), preferred days and its own contact.

Crews, not individuals

Work is given to a crew because crews change on the morning and jobs do not. A colour for the board, a supervisor who answers for it, working hours, a daily capacity, and the services it is trained for — attach none and it does everything.

Contracts that repeat

Daily, weekly or monthly between a start and an end date. Planning books a job per occurrence up to a horizon you can actually crew — about a month ahead — and is run again as the work approaches.

Money without an invoice

Total is what was agreed. Paid is the sum of the payments the office has confirmed. Outstanding is the difference, and it moves by itself the moment a payment is confirmed, refused or refunded. A customer declaring a bank transfer stays a claim — with the receipt they uploaded attached — until somebody has matched it to the bank. Refuse a confirmed payment and the outstanding goes back up, while the refused record stays exactly where it is, so what happened is still readable a year later.

Before and after, required

Turn it on and a crew cannot close a job without a picture before and a picture after. It costs them fifteen seconds and it settles most complaints before they are made.

Reviews and complaints

An overall mark and separate ones for quality, punctuality and behaviour. Two stars or less is a complaint — ring them, send a crew back, take it off the bill, then mark it handled. Only what you publish reaches the website.

Reports on six areas

Jobs, quotations, orders, payments, customers and reviews. Set the filters, choose the columns, save it into a group with a name — then download it, take it as a CSV, or mail it with a note.

Pricing a service

The surface does
the arithmetic.

Pick how a service is priced once, on the service itself. From then on every preventiv fills its own lines in — and every price stays editable, because the phone call always changes something.

Fixed

Office deep clean

One price for the visit, whatever the day looks like. The duration is fixed too, so the board knows how much of the crew it takes.

total = rate

Rate€90.00

Duration3h 00m

Crew size2 people

Line total€90.00

Per m²

Maintenance clean

The rate meets the surface on the location. Duration comes from minutes per square metre, so a bigger place books a longer block.

total = rate × m²

Rate€0.65 / m²

Surface240 m²

Duration0.8 min/m² · 3h 12m

Line total€156.00

Hourly

Post-construction

For work nobody can size in advance. Priced on the hours agreed, and the actual minutes are recorded against them.

total = rate × hours

Rate€12.00 / h

Hours agreed5h 00m

Crew size3 people

Line total€180.00

Planning

The board is
the morning meeting.

Crews down the side, days across the top, every job a block on its crew's row. Open it at a day to see how long the work really is, or at a week to see how loaded everybody is.

Unassigned work sits on top
Jobs with no crew get their own row above the crews, so what nobody has taken is the first thing on the screen rather than something you find on Friday.
Drag it, and it is rescheduled
Dropping a job on another day moves it and counts the move. A drop the server refuses springs back rather than lying about where the work is — and dragging can be switched off entirely.
Only the days in view are loaded
Sliding to another week fetches that week. A year of a weekly contract never has to be on the screen at once, and the board stays quick on a shop laptop.
Capacity is read, not enforced
The board will let you overload a crew — some mornings you have to. The daily capacity is simply the number the load bars are read against, so you can see the cost of it.

Wednesday, 11 March

Day Week Month

Waiting for a crew

09:00

Klinika Vita Maintenance · 90 m² · 1h 30m

Dragging

14:00

Depo Rinia Deep clean · 640 m² · 6h 00m

3 people

10:30

Farmacia Nova · Ekipi Alfa Maintenance · 85 m² · on the way

Assigned

Ekipi Alfa

92%

Ekipi Beta

78%

Ekipi Gama

118%

Xhamat

45%

Ekipi Alfa Wednesday, 11 March

Today's round 3 of 5 done

10:30 On the way

Farmacia Nova

Rr. e Kavajës 42 · 2nd floor

Maintenance clean 85 m² ~1h 20m

Key at the counter — ask for Elda. Alarm code on the job.

Floors and surfaces

Glass and mirrors

Bathroom and refill

Waste out

Before

After

Start job

Next up

Office Meridian 140 m² 13:00

Vila Kodra 210 m² 15:30

Crew App

The whole visit,
on one screen.

Your crews should not have to ring the office to find out where they are going or how to get in. Today's round in order, the way in, the checklist, and the four buttons that move a job along.

Today's round, in order
Their own jobs, for today, sorted by the hour they are due. Not another crew's work, not next week's, and no prices anywhere on the screen.
The way in travels with the job
The address opens in maps and the access instructions come with it: which bell, where the key is, the code, the dog. The office stops taking those calls at eight in the morning.
Checklist and photographs
The service's own checklist is ticked off on the phone. Where the office requires it, the job will not close without a picture before and a picture after — attached to the job, not lost in a chat.
Four taps, four states
Accept, on the way, start, complete. The board moves without anybody ringing, the customer sees the visit approaching, and the actual minutes are recorded against what the job was estimated to take.

What the crew never sees: prices, the customer's balance, other crews' rounds. The app shows the work, not the business.

Customer App

And one for the
customer, too.

Asking for a price needs no account. Everything after it does. They ask for work, answer the preventiv, follow the visit, pay what is owed and say how it went — and they see four states only. Where the crew actually is in the job is nobody's business but yours.

Confirmed

On the way

In progress

Completed

Preventiv QUO-00184 · €156.00 Valid until 24 March

Approve

Today, 10:30 Your crew is on the way

Track

Order ORD-00092 €156.00 agreed · €56.00 outstanding

Pay

How did we do? Quality, punctuality, behaviour

Review

Dashboards

Four of them.
They answer different questions.

One is a list of phone calls, one is the shape of a year, one is direction, and one is what gets read out at a meeting. Each is a permission of its own.

Notebook

Today, and the phone calls it implies. The figures of the day across the top, then the work in the order it happens — and down the side the requests that came in, the quotations waiting and the reminders due.

Today's jobs in order, and the work still waiting for a crew
The latest reviews, worst first
Orders not collected, oldest first

Jobs today 14 jobs

Waiting for a crew 3 jobs

Quotations expiring this week 5 offers

Round completed

Metrics

The shape of a year, read per year, per crew and per service. Each panel carries its own filters, so one service can be compared against the whole company without opening a second screen.

Jobs and surface cleaned, per month
Value per job, and the service mix
Agreed against collected against outstanding

Surface cleaned (YTD) 84,600 m²

Value per job €118

Maintenance clean — share of value

Deep clean — share of value

Performance

Direction rather than size. The current month, quarter, half and year against the one before and against last year — for jobs delivered, value delivered and money collected.

Jobs delivered, period against period
Value delivered, and how much of it came in
Money collected, counted when it was confirmed

Value delivered, this month €18,400

vs. last month +12%

vs. same month last year +34%

Collected of delivered

Report

The period in one page — what came in, what was quoted, what was signed, what was done and what was paid — over any range of dates. It is the page that gets read out at a meeting.

Requests in, quotations out, and the win rate between them
Jobs completed and the hours they actually took
Payments confirmed inside the range, not when the work happened

Requests received 46

Quotations approved 29 of 41

Jobs completed 212

Collected in period €24,180

Pricing

Priced by crews,
not by cleaners.

Both applications are on every plan, and so is the 14-day trial. No card, and nothing to install on anybody's phone but the app itself.

Solo

€19 /month

1 crew · up to 60 jobs a month

Quotations, orders and payments
Planning board and calendar
Crew app (Android & iOS)
Customer app and booking page
Includes Revo branding

Start free trial

Common questions.

There isn't one, and that is deliberate. The order carries what was agreed and what it is worth, and payments settle it directly — a deposit and a balance, or a contract paid month by month. What is owed is the outstanding on the order, and it moves by itself as payments are confirmed. One record fewer to keep in step with reality.

No — and you shouldn't. A year of a weekly contract is fifty jobs nobody has crews for yet. Planning books up to a horizon: the end date if it is close, otherwise about a month ahead. Run it again as the work approaches and the next block of jobs appears, already carrying the place, the service, the surface and the expected duration.

Nothing breaks, because work is given to a crew and not to a person. Crews change on the morning and the jobs do not — whoever turns up does the round. If you do need to name people, assigning to specific members takes only them; naming nobody takes the whole active crew.

Yes. Asking for a price needs no account — the request arrives with the service, the surface, the property type and a pin on the map. Everything after that does: answering the preventiv, following the visit, paying and reviewing. Winning the request creates the customer, turns the address into their first location, and reuses an existing customer if the phone or email already belongs to one.

Estimated is what the work was planned to take, from the service and the surface. Actual is the minutes between the crew starting and finishing on their phone. The gap between them is the most useful number in the module: a service that always overruns is either priced wrong or crewed wrong, and you will see which within a month.

Yes — Revo is modular and the modules share one data layer. Requests are CRM leads rather than a second, worse list of their own, so the channels, follow-ups and won/lost you already use apply to them. Add accounting, HR or the website module and none of it is entered twice.

Every crew, every visit,every square metre.

Three things breaka cleaning company.

Everything runsdown one line.

Built for surfaces, crewsand contracts.

Services priced three ways

Locations, not just customers

Crews, not individuals

Contracts that repeat

Money without an invoice

Before and after, required

Reviews and complaints

Reports on six areas

The surface doesthe arithmetic.

Office deep clean

Maintenance clean

Post-construction

The board isthe morning meeting.

The whole visit,on one screen.

And one for thecustomer, too.

Four of them.They answer different questions.

Notebook

Metrics

Performance

Report

Priced by crews,not by cleaners.

Common questions.

Tomorrow's round can beon the board tonight.

Every crew, every visit,
every square metre.

Three things break
a cleaning company.

Everything runs
down one line.

Built for surfaces, crews
and contracts.

The surface does
the arithmetic.

The board is
the morning meeting.

The whole visit,
on one screen.

And one for the
customer, too.

Four of them.
They answer different questions.

Priced by crews,
not by cleaners.

Tomorrow's round can be
on the board tonight.